Privacy policy

PRIVACY NOTICE (E-MAIL)

E-mail messages may contain privileged or confidential information. If you are not the intended recipient of a communication, or if you receive one in error, please notify the sender and destroy the message without copying or disclosing its contents. Thank you for your understanding.

TERMS AND CONDITIONS OF USE

The Jouvence web site is provided as a service to visitors. Jouvence reserves the right to change, add or remove any information or materials from this site at any time and for any reason.

COPYRIGHT AND RIGHTS

All site text, logos, designs, graphics, images, sounds, information, documents and other materials (referred to herein as “Materials”), as well as the selection, arrangement and display thereof, are the exclusive property of Jouvence and/or its partners and are protected by copyright.

Jouvence hereby authorizes you to view, copy, download and print the documents available on this site provided that such documents are used solely for personal, non-commercial purposes; are not modified or redistributed; and all copyright, trademark, service mark and other proprietary notices are reproduced as they appear in such documents. Any person wishing to obtain authorization to use elements protected by the Act, service marks or trademarks, must imperatively request it.

DISCLAIMER OF LIABILITY

Jouvence will use reasonable efforts to provide accurate information on this web site, but cannot guarantee that the information provided is error-free, current, accurate or complete. All materials provided on this site are provided “as is”. Jouvence hereby disclaims all warranties, express or implied, with respect thereto. In no event shall Jouvence, its directors, employees or suppliers be liable, directly or indirectly, for any direct, indirect, consequential, punitive, special or other damages for loss of data, income or profit; loss of or damage to property; or claims of third parties arising out of or in connection with the use of this Web site and its content or any other hyperlinked Web site.

LINK TO THIRD-PARTY SITE

As a convenience to our visitors, Jouvence may provide hyperlinks to other Web sites. Such hyperlinks are not under the control of Jouvence, and Jouvence is not responsible for the content of any hyperlinked Web site. The inclusion of hyperlinks on its own site in no way constitutes an endorsement of the content of such sites.

COMMUNICATIONS TO VISITORS AND CUSTOMERS

Any comments, feedback, information or materials submitted to Jouvence through or in association with this Web site shall be deemed to be non-confidential. By submitting any comments, feedback, information or materials to Jouvence, you agree that Jouvence is free to use the content of any such communications on an unrestricted basis without compensation. Jouvence does not accept unsolicited ideas, work or materials. Under these circumstances, you agree that you are solely responsible for the risk incurred by any use that may be made of any idea, work or element distributed by you in this way.

Jouvence is committed to protecting your personal data and privacy. We use the information you provide only to fulfill your requests and to communicate with you.

The personal and confidential information you provide to us is used exclusively to complete and facilitate your reservation process and your stay, and to communicate with you.

USE OF INFORMATION REQUESTED ONLINE (WEBSITE AND FORMS)

In order to deliver the requested content (rates, availability, quotes, etc.), to constantly improve it and to complete your reservation, we need certain information from you. Your name, telephone number and e-mail address are required to contact you. If you give us your explicit consent, Jouvence et seulement Jouvence may contact you for promotional purposes. We keep this information in order to facilitate future exchanges, without any time limit. If you no longer wish to receive our newsletters, simply unsubscribe by clicking on the link provided in each mailing.

PROTECTING YOUR CONFIDENTIAL DATA

We observe strict security measures with regard to the archiving and disclosure of the information you have transmitted to us, in order to prevent any unauthorized access. For this reason, we may ask you again to prove your identity before delivering confidential information or modifying it at your request (to make a request, write to [email protected]).

Cookies are pieces of information that an HTTP server stores on your computer’s hard disk to identify you. Most browsers automatically accept cookies. However, you can refuse them by modifying “Your preferences” on your computer.

TRANSMISSION OF YOUR CONTACT DETAILS TO THIRD PARTIES

Jouvence will not disclose or sell any information about you to any third party, except as required by law (e.g., by court testimony, interrogation, request for documents, subpoena, request for civil investigation or similar proceeding pursuant to an order of a court of competent jurisdiction, or in order to comply with applicable conditions imposed by a government agency or other regulatory authority, or other legal obligations).

MODIFYING YOUR DATA

At any time, you may consult or modify your personal data by request. You have the right to withdraw your consent to the use of your personal data for direct marketing purposes at any time. You may do so by contacting Hugo Veilleux, director of sales and marketing : [email protected].

Jouvence reserves the right to modify its privacy policy at any time.