At what time can we arrive at the site?
Rooms are available as of 4 p.m. You can however show up at 1:30 p.m. and enjoy our magnificent site beforehand.
Is bedding included?
Yes, except for certain groups.
Can I bring my pet?
You may unfortunately not. Jouvence is located in Parc national du Mont-Orford, where pets are forbidden.
Can I bring my boat?
No. Jouvence provides all clients with free access to our fleet of watercraft: canoes, kayaks, Rabaska canoes, pedal boats, rowboats, and our popular sailboats!
Do all meals have to be included?
Yes. At the Centre de Villégiature, meals are included in our rates because we offer an all-inclusive package. No worries for you, just all-around fun! However, if you are staying at Jouvence’s Petite Auberge, you have the option of choosing a two-meals- per-day- only package.
Do children have to participate in supervised activities?
No, they are not compelled to do so. We do strongly suggest that they participate so that they enjoy unique and unforgettable experiences, and also to enable mom and dad to enjoy their vacation.
Do you have a pool?
No, but we do have a lake! Jouvence is located on the shores of Lake Stukely. We have a beach and a supervised swimming area.
Do I need to bring a highchair or a booster seat for my child?
No, we will be pleased to lend you these accessories.
Can I bring my bicycles?
Yes! Jouvence features several bike trails. In addition, you may also access Parc national du Mont-Orford’s circuit. Please note that you will be charged additional access fees by SEPAQ.
Will I have to share a washroom if I stay in a large pavilion?
No, all of our rooms and family units are equipped with a full bathroom.
Can I bring my own wine?
Our guests may bring their own alcoholic beverages to their accommodation site only. Jouvence’s dining room, bistro, and terraces have a wine list and an extensive cocktail menu.
Is there a safe in the room?
Yes, all of our rooms are equipped with a safe. Our guests may use them for free.
Does the menu include a large dish selection?
Yes! Our gourmet buffets are always varied and plentiful. We always offer a wide variety of main and side dishes, salads, and soups.
Do the rooms have Wi-Fi?
Yes. Wi-Fi is available in all of our rooms, except for the Des Havres sector and our two shelters in the woods (the Sarracénie cabin and the Hors-Piste Lodge).
Can I fish?
Yes, but only from a watercraft. Rules prohibit fishing from the shore.
Are there daycare services?
We offer daycare for children under 3 years of age only during our adults nights dinner (once a week) during summer.
Will the activity still be held if Mother Nature isn’t cooperating?
Activities at Jouvence are offered rain or shine. We hold our supervised activities even if the weather is not perfect. Our counsellors have a few tricks up their sleeves to adapt all of our activities to the weather conditions. Of course, if an activity must be cancelled because the weather is too bad, several other alternatives will be available on site.
How do you manage food allergies?
At Jouvence, we have a strict procedure for managing food allergies and we apply it diligently every day. Our chefs have had training in food allergy management and all of our kitchen staff are very aware of this issue.