About your stay

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ABOUT YOUR STAY

A memorable stay without compromise on your safety

Update January 7th 2021

Jouvence plan to reopen on February 12 2021. The following information are based on preventive measures in the orange zone.

Welcoming you in a secure environment is our priority. In this context, we have put in place preventive measures to ensure that your stay with us takes place respecting the enforced hygiene measures. Our team is trained and is ready to host you. Our sanitary protocols have been updated. We are waiting impatiently for your arrival!

Jouvence’s commitment

Engagement Jouvence

PRIOR TO YOUR ARRIVAL

Please read the Agreement for a memorable and safe stay. This short agreement seals our common commitment to make your stay in Jouvence a safe one.

What to bring?

Water bottle
Boardgames, colouring pencils, etc.
Hiking gear
Face mask (now mandatory in closed public spaces)

As a precautionary measure, we suggest that you bring hand sanitizer. We invite you to consult the page Instructions to ensure safe vacations in Québec (COVID-19).

UPON YOUR ARRIVAL

We suggest that you designate one person only to check-in, as we wish to reduce contact. You will be given a sealed packet containing your keys, the site plan, bracelet(s), the Agreement of a memorable and safe stay, etc. We will also ask you to specify your desired meal times in order to respect social distancing.

As the rooms must be vacant for a minimum of 3 hours prior to housekeeping, it is possible that your accommodation will not be ready until 5 PM, rather than the usual 4 PM. That said, you are still welcome to arrive from 2 PM to enjoy our exceptional site.

Jouvence Lac Stukely

DURING YOUR STAY

Our teams are fully trained and ready to host you. All staff members must apply the standards in force and are equipped accordingly as per their respective departments. Our sanitary protocols have been updated. Here is what you need to know about about your stay.

Sentiers Jouvence

Activities for all tastes

✓ Available

Cross-country skiing
Snowshoeing
Snow scooter
Tube sliding
Ice skating
Broomball
Walking and hiking trails
Adventure trails
Spa et sauna (exclusive to adults and reservation required)
Fat bike rental
Game room at La Petite Auberge (ping-pong and pool table)

✗ Not available until further notice

Boardgames, books and magazine to rent
Family room (usualy at the Rose des vents)
Massage therapy

Repas Jouvence

Delicious meals

Meals are in a buffet-style but they are served by our staff.
Dining room layout has been redesigned for social distancing.
2 families (or participants from the same address) for a maximum of 6 person can sit together at the same table.
Tables and chairs are carefully sanitized between each client’s use
Fruits, juices and coffee are available on demand from 8 AM to 9:30 PM.

Chambre Petite Auberge

Exceptionally clean rooms and accommodations

The cleaning of rooms and accommodations are done by one staff member only.
All accommodations and rooms are diligently sanitized following a rigorous protocol.
To limit contact, towel change will not be executed daily. Clean towels will be available at the reception desk.
A quick clean-up may be requested at the reception desk provided the room is unoccupied for a minimum of 3 hours prior.
Refrigerators have been removed from common areas for hygienic reasons.

Petite Auberge Salle a manger

Specially adapted common areas

Transparent panels are installed to ensure social distancing.
Multiple hygienic stations are at your disposal.
Arrow indicated routes are put in place.
Common areas have been reorganized to minimize circulation.
Busy common areas are frequently and regularly sanitized.

Animation Jouvence

Picture ID Conception

Supervised activities – Club Formula (spring break and summer)

Based on the experience of summer 2020, here is what is planned for the next Formula Club. All necessary measures are deployed to provide a safe stay depending on the evolution of the situation.

Supervised activities remain the center of our offering and have been adapted to avoid gatherings and allow families to participate to our themed activities, voluntarily and upon reservation.

We always offer a special theme.
We will not take charge of children by age category.
The program and animated activities will be organised according to the site’s traffic.
The program offers a wide range of activities for young children.
The emphasis is on exterior family activities in order to limit contact between the different families.
The activity registration kiosk is open every day from 4 p.m. to 5 p.m. Registration must done the day before.

Why Jouvence will not be taking charge of children?

As Jouvence offers outdoor activities in a vacation environment hosting families from across Quebec, taking charge of your children cannot be offered as in previous years. For the safety of our clients and staff members, the emphasis is on family activities in order to limit contact between children from different families. Supervised activities will still be the center of your experience and have been adapted to avoid gatherings and allow families to participate together, voluntarily and upon reservation. This year, you will experience the best of Jouvence with your family during your stay.

Guests Engagement

Engagement invites

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