About your stay

Accueil / About your stay

ABOUT YOUR STAY

A memorable stay without compromise on your safety

Alert level in effect for Estrie : orange

Last update April 14 2021

Opening

Centre de Villégiature Jouvence
- From April 30 to May 29: you can book an all-inclusive stay on weekends and on Sunday, May 23, which precedes a public holiday.
- From June 2 to June 12: you can book from Wednesday to Saturday.
- From June 16: you can book at any time.
La Petite Auberge de Jouvence
- From May 21 to May 29: you can book an all-inclusive stay on weekends and on Sunday, May 23, which precedes a public holiday.
- From June 2 to June 12, you can book from Wednesday to Saturday.
- From June 16, you can book at any time.

Welcoming you in a secure environment is our priority. In this context, we have put in place preventive measures to ensure that your stay with us takes place respecting the enforced hygiene measures. Our team is trained and is ready to host you. We are waiting impatiently for your arrival!

Jouvence’s commitment

Engagement Jouvence

PRIOR TO YOUR ARRIVAL

Please read the Agreement for a memorable and safe stay. This short agreement seals our common commitment to making your stay in Jouvence a safe one.

What to bring?

Water bottle
Board games, colouring pencils, etc.
Hiking gear
Mask or face covering
- Wearing a mask or face covering that covers the nose and mouth is mandatory inside and when the 2 meters social distancing cannot be respected. Outside, group of maximum of 12 people are accepted. Wearing a face cover is mandatory, unless people remain seated at a minimum distance of 2 m. Outside, the face cover can be a neck warmer, muffler, balaclava or other tight fit clothing covering the nose and mouth. This covering must be made of at least 2 layers of close-knit fabric and be large enough to completely cover the nose and mouth (reference).

As a precautionary measure, we suggest that you bring hand sanitizer. We also invite you to consult the page Confinement in Québec.

UPON YOUR ARRIVAL

We suggest that you designate one person only to check in, as we wish to reduce contact. You will be given a sealed packet containing your keys, the site plan, bracelet(s), the Agreement of a memorable and safe stay, etc. We will also ask you to specify your desired meal times in order to respect social distancing.

The current curfew applies to our site and customers.

Consult the arrival and departure times according to the date of your stay

Jouvence Lac Stukely

DURING YOUR STAY

Our teams are fully trained and ready to host you. All staff members must apply the standards in force and are equipped accordingly as per their respective departments. Our sanitary protocols have been updated. Here is what you need to know about your stay.

Sentiers Jouvence

Activities for all likes

✓ Available

Walking and hiking trails
Adventure trails
Fat bike rental 1 h 30 for 15 $

✗ Not available until further notice

Spa et sauna (exclusive to adults and reservation required)
Game room at La Petite Auberge (ping-pong and pool table)
Boardgames, books and magazine to rent
Family room (usually at the Rose des vents)
Massage therapy

Repas Jouvence

Centre de Villégiature Jouvence – Delicious meals to eat in the comfort of your accommodation

Your lunch box is prepared by our staff before your eyes.
Several choices are offered and are presented in buffet-style.
Each family will receive its lunch boxes and snacks in an insulated bag.

La Petite Auberge de Jouvence – Delicious meals to eat in the dining room

Breakfast and lunch are in a buffet-style but served by our staff. A delicious 4-course table d’hôte dinner is served in the evening.
Maximum 2 adults can sit a at table.
Dining room layout has been redesigned for social distancing.
Tables and chairs are carefully sanitized between each client’s use.
Fruits, juices and coffee are available on demand from 8 a.m. to 9:30 p.m.

Chambre Petite Auberge

Exceptionally clean rooms and accommodations

The cleaning of rooms and accommodations are done by one staff member only.
All accommodations and rooms are diligently sanitized following a rigorous protocol.
To limit contact, towel change will not be executed daily. Clean towels will be available at the reception desk.
A quick cleaning may be requested at the reception desk provided the room is unoccupied for a minimum of 3 hours prior.
Refrigerators have been removed from common areas for hygienic reasons.

Petite Auberge Salle a manger

Specially adapted common areas

Transparent panels have been installed to ensure social distancing.
Multiple hygienic stations are at your disposal.
Arrow indicated routes are put in place.
Common areas have been reorganized to minimize circulation.
Busy common areas are frequently and regularly sanitized.

Animation Jouvence

Picture ID Conception

Summer 2021 Club Formula

The youthful animation during Formula Club is our great pride. Our desire is to provide as much entertainment and activities as possible, depending on the measures that will be in force. Depending on the evolution of the pandemic in Quebec, we will react to the various announcements made and we will adapt our offer according to the time required to set up the theme and activities. Our goal is to offer you the maximum within the measures in place and in consequential the time constraints.

Will Jouvence offer animated activities by age groups during the summer 2021 Club Formula?

We don’t know yet. For the safety of our customers and of our employees we must respect all public health rules and enforce them on the Jouvence site in order to contribute to the collective effort. We follow the evolution of the instructions and adapt our activities accordingly.

Guests Engagement

Engagement invites

Consult our FAQ